Compliance as the foundation, precision for victory, customer unity, collaborative growth
Combining the core values with the characteristics of the three major industries (medical compliance, daily chemical appearance, and food safety), a more targeted code of conduct is extracted, which runs through the entire process of enterprise operation:
1、Compliance as the foundation - the bottom line for survival (core requirements of the medical industry, extended to the entire industry):
Concept connotation:
In the medical field, compliance is the "lifeline"; In the fields of daily chemical and food, compliance is the "trust line". No aspect can violate industry regulations and quality standards, and the mentality of taking chances must be eliminated.
Behavior implementation:
On the technical level: invest research and development resources, introduce high-precision machining equipment (such as five axis machining centers and precision electric discharge machines), and improve the precision of mold processing; Develop multi cavity mold technology for medical molds (such as 32 cavity syringe molds) to improve production efficiency while ensuring accuracy;
Building a "full process compliance control": in the medical field, from raw material medical certification, clean room management to finished product sterility testing; in the daily chemical field, from material environmental protection testing to packaging appearance compliance audit; in the food field, from material safety testing to production hygiene control. Each link is set with compliance inspection nodes and traceability records are retained;
Establish a 'Compliance Supervision Post': a dedicated person is responsible for tracking industry regulatory updates, conducting regular internal compliance audits, adjusting production and management processes in a timely manner, and ensuring that enterprise operations always comply with the latest industry requirements.
2、 Precision wins - the core of competition (common demand of the three major industries):
Conceptual connotation:
Whether it is the dimensional accuracy of medical products, the appearance and texture of daily chemical packaging, or the sealing of food containers, they all rely on "precision manufacturing". Control with precision at the millimeter or even micrometer level to create products that exceed customer expectations.
Behavior implementation:
Establish an "industry compliance training system": regularly organize training on GMP and ISO 13485 standards for the medical industry, safety technical specifications for cosmetics in the daily chemical industry, and standards for food contact materials in the food industry to ensure that all employees are familiar with industry compliance requirements;
Production level: Establish "precision testing standards", control the dimensional accuracy of medical molds within ± 0.005mm, control the appearance defect rate of daily chemical packaging molds below 0.1%, pass the sealing test of food container molds at 100%, and each batch of products must undergo precision testing before leaving the factory;
At the employee level: Conduct a "Precision Manufacturing Skills Competition" to encourage employees to study precision control skills, reward teams that achieve precision breakthroughs, and create a work atmosphere of "pursuing ultimate precision".
3、 Customer Unity - The Fundamental to Development (Meeting the Needs of Customers in Different Industries):
Conceptual connotation:
Deeply understand the different pain points of medical, daily chemical, and food customers (medical customers are afraid of compliance risks, daily chemical customers are afraid of substandard appearance, and food customers are afraid of safety hazards), and provide solutions from a "customer perspective" rather than "standardized sales".
Behavior implementation:
Medical clients: Conduct pre-sales visits to clients' production scenarios and assist in developing mold and product solutions that comply with GMP standards; Real time synchronization of clean workshop production progress during sales, providing compliance certification documents; Establish a "24-hour emergency response" mechanism for after-sales service to ensure uninterrupted medical production lines;
Daily chemical customers: proactively connect with brand tone, provide packaging appearance design suggestions, optimize molds to achieve complex patterns and high transparency texture, and meet the aesthetic needs of daily chemical products;
Food customers: Focus on providing safety certification reports for food contact materials, optimize the temperature resistance and sealing of molds and products for high temperature, refrigeration and other usage scenarios, and solve customer concerns.
4、 Collaborative growth - the driving force of the team (supporting cross industry business development):
Conceptual connotation:
The business characteristics of the medical, daily chemical, and food industries are different, requiring collaboration and cooperation among departments such as research and development, production, sales, and quality, as well as symbiosis and prosperity with upstream and downstream partners in the industry, in order to achieve sustainable development.
Behavior implementation:
Internal collaboration: Establish "cross departmental special teams" (such as medical project teams and daily chemical project teams) for customers in different industries, where R&D personnel coordinate technical requirements, production personnel ensure delivery, and quality personnel control compliance to ensure information exchange and efficient cooperation;
External collaboration: Establish long-term cooperation with medical industry raw material suppliers (such as medical resin manufacturers) to ensure material compliance and stability; Deeply communicate with customers in the daily chemical and food industries, anticipate market demand in advance, and jointly develop new products that are suitable for them;
Employee growth: Provide "industry+skills" dual training for employees in different industry business lines, such as medical line employees who need to master industry compliance and precision manufacturing skills, and daily chemical line employees who need to understand appearance design and material characteristics, helping employees become experts in segmented fields and achieve personal and corporate growth together.
